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Catalogue

Hosted & virtual workshops

Practical soft skills for modern teams — live at our venues, virtual, or in-house. Browse by category, search by name or unit standard, or filter SETA-accredited courses.

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Showing 110 of 110 workshops

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256134 Engage in directed planning behaviour
Two days
113924 Apply Basic Business Ethics in a Work Environment
One day
114226 Interpret and Manage Conflicts Within the Workplace
Two days
114959 Professional Behaviour in a Business Environment
Two days
114974 Apply the Basic Skills of Customer Service
One day
119454 Maintain and Adapt Oral Communication
One day
119456 Write for a Defined Context
One day
119457 Interpret and Use Information From Texts
One day
119459 Write/Present/Sign for a Wide Range of Contexts
Two days
119460 Use Language and Communication in Occupational Learning Programmes
One day
119462 Engage in Sustained Oral/Signed Communication and Evaluate Spoken/Signed Texts
Two days
119463 Access and Use Information From Texts
One day
119465 Write/Present/Sign Texts for Communicative Contexts
Two days
119467 Use Language and Communication in Occupational Learning Programmes
One day
119469 Read/View, Analyse and Respond to a Variety of Texts
One day
119472 Accommodate Audience and Context Needs in Oral/Signed Communication
One day
119666 Determine Financial Requirements of a New Venture
Two days
119668 Manage Business Operations
Two days
119670 Produce a Business Plan for a New Venture
Two days
119673 Identify and Demonstrate Entrepreneurial Ideas and Opportunities
Two days
119674 Manage Finances for a New Venture
Three days
119712 Tender for Business Or Work in a Selected New Venture
Two days
120300 Analyse Leadership and Related Theories in a Work Context
Two days
12140 Recruit and Select Candidates To Fill Defined Positions
Two days
12153 Use the Writing Process to Compose Texts Required in the Business Environment
Two days
12433 Use Communication Techniques Effectively
Two days
13915 Demonstrate Knowledge and Understanding of HIV/AIDS in a Workplace, and Its Effects On a Business Subsector, Own Organization and a Specific Workplace
One day
13929 Co-Ordinate Meetings, Minor Events and Travel Arrangements
One day
13930 Monitor and Control the Receiving and Satisfaction of Visitors
One day
13932 Prepare and Process Documents for Financial and Banking Processes
One day
15091 Plan to Manage One’s Time
One day
242810 Manage Expenditure Against a Budget
Two days
242811 Prioritise Time And Work for Self and Team
Two days
242812 Induct A Member Into a Team
One day
242813 Explain the Contribution Made By Own Area of Responsibility to the Overall Organisational Strategy
One day
242814 Identify and Explain the Core and Support Functions of an Organisation
Two days
242816 Conduct a Structured Meeting
One day
242817-Solve problems, make decisions and implement solutions
Two days
242818 Describe the Relationship of Junior Management to Other Roles
One day
242819 Motivate and Build a Team
Three days
242820 Maintain Records for a Team
One day
242821 Identify Responsibilities of a Team Leader in Ensuring That Organisational Standards Are Met
Two days
242822 Employ a Systematic Approach to Achieving Objectives
Three days
242824 Apply Leadership Concepts in a Work Context
Three days
242829 Monitor the Level of Service to a Range of Customers
Two days
251960 Identify and Describe Disaster Related Risks and Threatening Situations Utilizing Basic Disaster Management Concepts and Indigenous Knowledge
One day
252020 Create and Manage an Environment That Promotes Innovation
Two days
252021 Formulate Recommendations for a Change Process
Two days
252022 Develop, Implement and Evaluate a Project Plan
Two days
252025 Monitor, Assess and Manage Risk
Two days
252026 Apply a Systems Approach to Decision Making
Two days
252027 Devise and Apply Strategies to Establish and Maintain Workplace Relationships
Two days
252029 Lead People Development and Talent Management
Two days
252031 Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
Two days
252032 Develop, Implement and Evaluate an Operational Plan
Two days
252034 Monitor and Evaluate Team Members Against Performance Standards
Two days
252035 Select and Coach First Line Managers
Two days
252036 Apply Mathematical Analysis to Economic and Financial Information.
Two days
252037 Build Teams to Achieve Goals and Objectives
Two days
252040 Manage the Finances of a Unit
Two days
252041 Promote a Learning Culture in an Organisation
One day
252042 Apply the Principles of Ethics to Improve Organisational Culture
One day
252043 Manage a Diverse Work Force to Add Value
Two days
252044 Apply the Principles of Knowledge Management
Two days
3 Day Leadership +
US 242824US 242821US 120300
Three days
7468 Use Mathematics to Investigate and Monitor the Financial Aspects of Personal, Business, National and International Issues
Two days
7469 Use Mathematics to Investigate and Monitor the Financial Aspects of Personal and Community Life
Two days
7480 Demonstrate Understanding of Rational and Irrational Numbers and Number Systems
One day
9009 Apply Basic Knowledge of Statistics and Probability to Influence the Use of Data and Procedures in Order to Investigate Life Related Problems
One day
9015 Apply Knowledge of Statistics And Probability to Critically Interrogate and Effectively Communicate Findings On Life Related Problems
Two days
9016 Represent Analyse and Calculate Shape And Motion in 2-and 3-Dimensional Space in Different Contexts
One day
A Professional Team Approach
Three days
Adapting to Change
Two days
Aids Awareness
US 13915US 252033
One day
Aids Awareness (Half-Day)
US 13915US 252033
Half day
Assertiveness
One day
Basic Project Management
US 252022
Two days
Bullying in the Workplace
Half day
Business Etiquette and Professionalism
US 114959US 242815
One day
Business Writing Skills
US 119463US 119456US 119457
One day
Business Writing with AI Integration
Two days
Coaching : Business
Half day
Coaching and Mentoring
US 252035
Two days
Coaching Skills for Supervisors
US 252035
Two days
Coaching: Personal
Half day
Collaboration as a Management Tool
One day
Combating Digital Fatigue
Half day
Communicating for Efficiency
Two days
Communication Excellence
US 119454US 119459US 119462
One day
Conflict and Diversity
US 242815US 252043US 114226
Two days
Conflict Management
US 114226
Two days
Critical Thinking and Problem Solving
US 242817US 242822
Two days
Customer Care
US 242829US 114974US 13930
One day
Customer Care for Delivery Staff
US 114974
Half day
Customer Care Training 2 Days
US 10354US 242829US 114974
Two days
Debt Collecting
US 119674
Two days
Delegating for Success
One day
Develop Administrative Procedures in a Selected Organisation
Two days
Developing your Management Potential I
US 242818
One day
Developing your Management Potential II
One day
Developing your Management Potential III
US 242813
One day
Digital Etiquette
Half day
Diversity and Inclusion
US 252043
One day
Effective Service Delivery
Two days
Emotional Intelligence
US 252031
One day
Empowering Women in the Workplace
One day
English Business Writing Skills
US 119465US 119459US 12153
Two days
Enneagram and Emotional Intelligence for Leaders
Two days
Enneagram and EQ for Leaders (Extended Day)
One day
Enneagram and The Culture Canvas for Leaders
Two days
Enneagram Coaching: Insight to Action
One day
Enneagram Group Coaching Journey
One day
Ethics in Management
US 113924US 252042
Two days
Etiquette, Ethics and Customer Care
US 110082US 114974US 113924
One day
Feedback as a Management Tool
US 242817
One day
Flagship Leadership Pathways: Building Effective Leaders
One day
Flagship Managing with Purpose
Two days
Flagship The Art of Balance: Managing People, Tasks and Situations
One day
Flagship The Project Management Approach for Growth
Two days
Flagship The Success Prism: Foundations for Self-Management
Two days
Foundations of AI
Half day
Frontline for Medical Practices
One day
Frontline for Security Staff
One day
Frontline Reception Training I
US 14338
One day
Frontline Reception Training II
One day
Frontline Service and Upselling
One day
Goods Receiving and Dispatch
One day
Harassment in the Workplace
One day
Having Courageous Conversations
One day
HIV,AIDS & GBV
Half day
How to Build Rapport
Half day
How to Build Your Leadership Pipeline
Two days
How to Complete Tender Documents
US 119712US 119671
One day
How to Deal With Difficult Clients and Discussions
US 114974
One day
How to do Research
US 9009US 9015
One day
How to Engage Your Team
US 242819US 252037US 242812
One day
How to Lead a Team to Productivity
US 252034US 242819US 252037
Half day
How to Lead in the Digital World
Half day
How to Manage Effective Meetings
US 242816US 13929
Half day
How to Manage Sexual Harassment Complaints
Half day
How to Plan Effectively
One day
Introduction to the Business World
Half day
Leadership Impact Series: Silver Package
161 days
Leading Change
US 252021
Two days
LevelUp Coaching
Half day
Managing Millennials and Generation Z
One day
Merchandising
One day
Minute Taking 2 Days
US 13934US 242816
Two days
Negotiating for Profits
One day
Office Management 2 Days
US 110021US 242820
Two days
Personal Effectiveness, Mastery & EI
Two days
Personal Finances and Mental Health
Half day
Power Session: 10 Steps to Professional E-mails
Half day
Power Session: Eliminating Harassment in the workplace
Half day
Power Session: Eliminating Workplace Bullying and Harassment
Half day
Power Session: Email and Telephone Etiquette
Half day
Power Session: Emotional Intelligence
Half day
Power Session: Etiquette for Online Meetings
Half day
Power Session: How to Deal with Difficult Clients
Half day
Power Session: Introduction to Change Management
Half day
Power Session: Professionalism in the Workplace
Half day
Power Session: Staying in Touch while Working Apart
Half day
Power Session: Stress and Time Management
Half day
Power Session: Work-Life Balance
Half day
PowerPath Coaching
Half day
Presentation Skills
US 119465US 119454US 119459
Two days
Report Writing
US 242820
One day
Resilience Training
Two days
Responding to VUCA
One day
Sales for Admin Staff
US 119462
One day
Sales Negotiations
One day
Self Mastery Through the Enneagram
One day
Sexual Harassment Full Day
US 116489
One day
Sexual Harassment ½ Day
US 116489
Half day
Stock Loss Prevention
One day
Stress and Time Management
US 242811
One day
Team Development with the Enneagram 2 Days
Two days
Team Refocus and Strategising
US 242819US 252037
One day
Telesales Training
US 119462
One day
The Leadership Impact Series
243 days
The Ultimate Sales Approach
US 242814
Four days