242816 Conduct a Structured Meeting

This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
- Preparing for a meeting.
- Conducting a meeting.
- Dealing with differing views in a meeting.
- Distributing records of a meeting.

NQF Level 4 - 5 Credits

This unit standard replaces:
13914 Conduct a formal meeting

Learning assumed to be in place and recognition of prior learning
Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.

Unit standard range
- 'Documentation' includes, but is not limited to, notice of meeting, agenda, records of previous meeting and any other supporting information to support decision making and problem solving.
- Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments and equipment needed.
- 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
- 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
- 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
- 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Prepare for a meeting.

Specific Outcome 2
Conduct a meeting.

Specific Outcome 3
Demonstrate techniques to deal with differing views during a meeting.

Specific Outcome 4
Distribute records for a meeting.