Goods Receiving and Dispatch
What is this course about?
Forming part of our retail workshop bouquet, this practical course is aimed at delegates in both the retail and wholesale environment. The content includes receiving of stock , implementation of security procedures to prevent shrinkage and losses and enhancing the efficiency of the supply chain by recording required information appropriately. It is ideal for wholesale, retail and warehouse staff.
Key content covered
The Background
An holistic understanding of the entire process of goods receiving and dispatch, why it is important to have a methodical approach
Where it all Starts
The initial link in the chain
Flow Diagrams
The process illustrated and made relevant to the organisation
Goods Receiving Procedure
Theory and practicals are completed to embed the learning
Unpacking of Stock
Theory and practicals are completed to embed the learning
Processing of New Merchandise
Theory and practical, both manual and computerised systems are discussed
Procedures for the dispatching of stock
Theory and practical, both manual and computerised systems are discussed
Stock Loss in the Receiving/Dispatch Area
Managing this issue effectively
You benefit from our experience
"Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships." ~ Ross Perot
The goods receiving and dispatch department play a profound role in the smooth running of an organisation.
Often times the individuals who work in these departments have only ever had training from their predecessors and whilst on the job training is essential and incredibly valuable, the finer nuances, new procedures and systems that ensure good client service, together with maximum profitability are sometimes better learned in a more formal environment.
Add to this the insight an individual may get from other course delegates and the benefit of a goods receiving and dispatch course are sufficiently highlighted. We highly recommend this workshop for all individuals in this department enabling you to ensure that your workforce are at all times fully tuned to both the client and the organisational needs at the same time.