Coaching Skills for Supervisors
What is this course about?
This workshop is for supervisors and team leaders, the main aim is to assist them with learning the language and behaviours of coaching. Coaching is a more collaborative form of leadership and is designed to get top performance and engagement from every team member.
Key content covered
Introduction and History of Coaching
A brief history of what coaching is about
Definition(s) of Coaching
A definition of the concept of coaching
The Value of Coaching
Understanding why we want to coach and collaborate
Important Principles of Coaching
Understanding the basic but important principles of coaching ensuring long term benefits
The Qualities of a Great Coach
What makes a coach
Key Skills That Every Coach Need to Succeed
Identifying and working with these skills
Creating the Coaching Relationship
Coaching is not a quick fix - great relationships need to be built
Understanding Beliefs and Behaviours
Once we hone the individual strengths, the team is able to perform
Identify Areas of Development in Your Team
How to point out development areas and agree on the benchmarks
Choosing the Right Tool(s) for the Job
As with any job, the right tools simply make it easier
Understand and Follow the Coaching Process
Understanding the sustainability
Recognising and Rewarding Behaviour
Engage with your team
Engaging Your Agents Through Social Media
What impact Social Media has on our lives today
You benefit from our experience
On completion of this workshop, the learner will be able to recognise the potential and work collaboratively with individuals, empowering them to work towards realising their strengths in a solution-based manner.
Unit standard alignment
| US ID | NQF | Credits | Description |
|---|---|---|---|
| 252035 | 5 | 8 | Select and coach first line managers |
Compiled for maximum organisational outcome — SETA alternatives are available on request.
I loved this workshop – it made so much sense to me! Especially the beliefs and behaviours module! ~ John