252026 Apply a Systems Approach to Decision Making

This Unit Standard is intended for managers in all economic sectors. These managers would typically be second-level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

The qualifying learner is capable of:
- Applying critical and analytical skills to analyse an issue or problem.
- Engage with stakeholders in analysing the issue/problem and developing solutions.
- Selecting feasible solutions through a systems approach.
- Formulating and communicating the decision.

NQF Level 5 - 6 Credits

This unit standard replaces:
This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

Learning assumed to be in place and recognition of prior learning
It is assumed that learners are competent in:
- Communication at NQF Level 4.
- Mathematical Literacy at NQF Level 4.
- Computer Literacy at NQF Level 4.

Unit standard range
- The learner is required to apply the learning in respect of this/her own area of responsibility.
- Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
- Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Apply critical and analytical skills to analyse an issue or problem.

Specific Outcome 2
Engage with stakeholders in analysing the issue/problem and developing solutions.

Specific Outcome 3
Select feasible solutions through a systems approach.

Specific Outcome 4
Formulate and communicate the decision.

Please note that this is a fundamental unit standard, and in accordance with Services SETA can therefore only be accredited if completed with an additional core or elective. Please contact us should you have any questions.