Telesales Training
What is this course about?
To assist and inform junior telesales and general sales staff on the basic requirements for a good sales call.
Key content covered
You benefit from our experience
Telesales is most probably one of the most difficult jobs to do.
Targets are set and achievements are measured, whilst the telesales caller is in the top percentile of the most "abused" staff members we know.
Our workshops assist with ongoing motivation, new approaches, different speech patterns and key performance areas to address. It is necessary to send your telesales consultants on training for both new methodologies as well as for continued inspiration.
With training sessions every six weeks or so, we look forward to meeting you soon.
"There is not great talent without great will power." ~ Honore de Balzac
Unit standard alignment
| US ID | NQF | Credits | Description |
|---|---|---|---|
| 119462 | 4 | 5 | Engage in sustained oral/signed communication and evaluate spoken/signed texts. |
Compiled for maximum organisational outcome — SETA alternatives are available on request.