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Emotional Intelligence

1 day SETA options available

What is this course about?

To supply the learners with the necessary awareness, knowledge and confidence on the road to self mastery and mindfulness. In an age where the demands and stress we face are ever escalating, being able to identify our emotions and emotional responses is a huge step toward quick and effective solution generation. The modern organisation is compelled to drive these values to ensure that they are not hamstrung by conflict and demotivation.

Key content covered

Principles of Emotional Intelligence Explained An in depth understanding of what emotional intelligence is Principles of Emotional Intelligence in Practice How our EQ impacts on every aspect of our lives, working or personal, demonstrated through many case studies and discussion Assessment of Emotional Intelligence and Competence The evaluation methods used to assess emotional competence in the work place. Case studies assisting us to recognise behaviour that lacks emotional competencies and intelligence Addressing Competencies With the Tools at Our Disposal Practical tools for the development of emotional competencies, how and where to use them and how to develop your approach. Intra Personal Intelligence Understanding our Locus of Control, our inner strength, our approach to change and our personal mindset including motivation Inter Personal Intelligence Understanding our inter personal approach and preferred manner of communication and how to address this from an emotional intelligence viewpoint Cases for Improved Emotional Competencies Case Studies and further reading for analysis

You benefit from our experience

The concept of emotional intelligence vs. intelligence quotient is a relatively new one.

"It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head -- it is the unique intersection of both." ~ David Caruso - From ("Emotional What?")

The need for corporations to include and assist with the development of emotional intelligence has been highlighted with the onset of the digital age. Along with computers came not only need for change but a need to adjust expectation and recognise different skills sets.

Studies have proven that individuals with improved emotional competencies are up to four times more successful than their equals with similar IQs.

It therefore stands to reason that all organisations should place emotional intelligence training on their to-do list for this skills year.

Unit standard alignment

US ID NQF Credits Description
25203154Apply the the principles and concepts of emotional intelligence to the management of self and others.

Compiled for maximum organisational outcome — SETA alternatives are available on request.

Very helpful and clear - opened my mind. ~ Sivuyile

Client testimonial