10 Top Aspects of Good Customer Care
Statistically, only one out of 15 people who receive poor customer care actually bring this to the attention of the organisation. Only one!
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5 results for “bad service” Clear
The Customer is BOSS!
Customer service is more than just a smile and a “How can I help you today, sir?” – it's about anticipating what your client wants and then providing it.
Read articleObnoxious Operators
When bad service has dire consequences
Read articleWhose Fault is it Anyway
Is it your fault? Are you responsible for the bad service you receive? How frustrating is it when you take an item off the shelf then have to spend another half an hour scouting round for the price.
Read articleThe Customer Service Equation
DO SOMETHING ABOUT POOR SERVICE! NOW! This issue has lodged itself firmly on my mind and wont budge.
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