Practical thinking on workplace skills, communication and people development — 1,062 articles and counting.
22 results for “receptionist training” Clear
Let's be real, your receptionist is the face and voice of your business. They're the first person a client interacts with, whether over the phone or at your front desk. And that first impression? It can either build trus…
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The workplace is constantly evolving, and staying ahead requires continuous learning. Whether you want to strengthen your leadership skills, enhance your professional image, or improve the way you interact with customers…
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Brand development is a huge part of business, no matter what industry you're in. But are you, without realising, glossing over an important factor of your company's brand development?
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We urge you to think twice before labelling the person in this all-important position as "just a receptionist", whether it be consciously or subconsciously. They are in fact the face of your company, the first interacti…
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As a receptionist, you know that no matter how busy your day gets, how many phones are ringing simultaneously, or how your to-do list seems to be growing quicker than you can handle, you must always try and stay at the t…
Read articleA receptionist is the first point of contact for clients. That's why as a receptionist you already know how important your position is - You're the public's first glimpse into what your organisation is all about and in m…
Read articleReceptionists carry a lot of responsibility on their shoulders (they are the first point of contact with your company, after all) and quite often this isn’t recognised by many employers or fellow employees. Just a recept…
Read articleI always think twice before I label the 'face of the company' as a receptionist. Not because I think it's an inaccurate label, nor should it carry any negative connotations. But it can conjure the picture of someone fil…
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Are you aware that out of 15 clients who receive poor service from your company, only one is likely to complain? The other 14 simply take their business elsewhere!
Read articleAnd why breaking these habits is so important…
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