
5 Telephone Etiquette Tips
Often companies spend hours training receptionists in the finer points of telephone etiquette, yet pay little attention to how the rest of the workforce answer calls or place callers on hold.
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Often companies spend hours training receptionists in the finer points of telephone etiquette, yet pay little attention to how the rest of the workforce answer calls or place callers on hold.
Read articleAre you chasing away your customers by asking them to wait?
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