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Practical thinking on workplace skills, communication and people development — 1,062 articles and counting.

22 results for “greeting” Clear

2 Jun 2023Debbie Engelbrecht

A Feel Good Story: Great Service Starts with a Good Receptionist!

This past week, Wednesday the 31st of May to be exact, I was on the receiving end of a great reception and service.

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1 Apr 2022Staff Writer

Have You Considered Frontline Reception Training?

As a receptionist, you know that no matter how busy your day gets, how many phones are ringing simultaneously, or how your to-do list seems to be growing quicker than you can handle, you must always try and stay at the t…

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23 Jul 2021Staff Writer

Common Receptionist Mistakes to Avoid

A receptionist is the first point of contact for clients. That's why as a receptionist you already know how important your position is - You're the public's first glimpse into what your organisation is all about and in m…

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15 Jan 2021Debbie Engelbrecht

Do Not Make The Same Mistakes in 2021

As many of us kick off our working year, we are no doubt looking at new plans, new ways to adapt, improving on some issues and letting go of unhelpful habits. But 2021 is not business as usual, the toll that last year t…

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28 Sep 2018Carolyn Kessler

11 ways to ensure you gain my co-operation.

Do we ever communicate with another person without there being a need to gain co-operation? I tend to think not.

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4 Jul 2018Matt Wood

The Top 3 Bad Receptionist Habits

And why breaking these habits is so importantâ€¦

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3 Apr 2017Debbie Engelbrecht CEO

A Case Study on Empowerment Through Training

A company who we will call AB contacted us as they were in need of a new receptionist and had identified three potential candidates from within their unskilled labourers' ranks who could possibly take on the job.

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