Mastering Feedback: How to Unlock Potential and Team Productivity
In the fast-paced corporate world, the ability to provide and receive feedback effectively can make or break a team's success.
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Practical thinking on workplace skills, communication and people development — 1,062 articles and counting.
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Reaching Your Goals in 2023
Believe it or not, but we've only got 38 days left until 2023. And that's if you read this blog on the day it was written. Point is, time is ticking and with the new year around the corner, we should all be thinking abou…
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Customer Care for The Win!
"A brand is defined by the customer's experience. The experience is delivered by the employees" ~ Shep Hyken
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How to Instantly Look More Confident
Has lockdown and the accompanying stress wreaked havoc on your confidence levels? Perhaps you're starting a new position at work or a brand new job and you want to look more like a Confident Cathy than a Nervous Nelly?
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A question we often get asked is "How do I motivate my staff?"
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3 Easy Steps To Up Your Confidence Today
Has your confidence taken a knock? Or is it something you’ve always struggled with? When it comes to wishing we were as confident as person X from the office or person Y that you saw while shopping for a new outfit, it’s…
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Twitter, Diversity and Emotional Intelligence
It is late on a Friday afternoon and I am sitting pondering the effect of Twitter on the world. Okay not the everyday stuff, but the sports stars, celebrities, influencers and politicians using the medium to air their v…
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3 Steps to Being Confident
“Confidence is like a muscle. The more you use it, the stronger it gets.†Confidence is a major part of how we approach different situations and people. We’ve all admired that one person in our group of friends,…
Read articleOne Crucial Step in Team Motivation
If there is one question we can isolate from all the questions we get asked at training it has to be “How do I motivate my staff?â€
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How to Develop a Company Culture
A good company culture is one of the essential factors for any business that takes employee engagement and satisfaction seriously.
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