A Feel Good Story: Great Service Starts with a Good Receptionist!
This past week, Wednesday the 31st of May to be exact, I was on the receiving end of a great reception and service.
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8 results for “good receptionist” Clear
The Importance of Frontline Reception Training
We urge you to think twice before labelling the person in this all-important position as "just a receptionist", whether it be consciously or subconsciously. They are in fact the face of your company, the first interacti…
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Common Receptionist Mistakes to Avoid
A receptionist is the first point of contact for clients. That's why as a receptionist you already know how important your position is - You're the public's first glimpse into what your organisation is all about and in m…
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First Impressions Last
The reason it's so important to regularly train your receptionist is for the simple reason that she is the sole person in charge of providing the first impressions of your company.
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The Finer Points of Frontline Reception
As the receptionist you are often responsible for setting the tone of your company and providing first impressions, so when you're having a bad day...
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What is the mark of a great receptionist?
Read articleA Job I Couldn’t Do
Good receptionists are key to smooth-running businesses. They are often the face of the company, the person who controls the organisation of the office and also the person who manages the initial contact of callers to a …
Read article10th Year Celebrations!
Ten years have come and gone since Staff Training hosted their first “Receptionist Training” workshop; so today (10 March) we're having what we like to call “Receptionist Day” at our offices.
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