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Practical thinking on workplace skills, communication and people development — 1,062 articles and counting.

4 results for “effective service delivery” Clear

3 Mar 2023Shona Potgieter

March: Madness or Motivation?

Believe it or not, but March is here and so is another month of amazing training and development opportunities...

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18 Feb 2019Debbie Engelbrecht

4 things on Management's Wishlist...

We surveyed the managers who attended our training in 2018 and asked them what they want from their teams.

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22 Feb 2018Staff Writer

The 8 Principles of Batho Pele

Batho Pele is an initiative that was launched by the government to transform the Public Service at all levels.

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15 Feb 2016Debbie Engelbrecht CEO

Why Projects Fail and What You Can Do About it

Look around you. Most people are good and kind and have solid values. Most people are at work and prepared to get the job done. I believe that. We are a great nation.

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