Practical thinking on workplace skills, communication and people development — 1,062 articles and counting.
7 results for “answering the phone” Clear
We urge you to think twice before labelling the person in this all-important position as "just a receptionist", whether it be consciously or subconsciously. They are in fact the face of your company, the first interacti…
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Receptionists carry a lot of responsibility on their shoulders (they are the first point of contact with your company, after all) and quite often this isn’t recognised by many employers or fellow employees. Just a recept…
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Answering the phone is very important when you are the receptionist. You are the one who will give the majority of clients their first impression of the company – so try to make it a good one!
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Staff Training are looking for a vibrant, energetic and outgoing school or college leaver to join our team. This is a new and full time office based position and we are happy to train you.
Read articleStaff Training are looking for a vibrant, energetic and outgoing individual to join our team as an admin assistant on a permanent basis.
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The reason it's so important to regularly train your receptionist is for the simple reason that she is the sole person in charge of providing the first impressions of your company.
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Often companies spend hours training receptionists in the finer points of telephone etiquette, yet pay little attention to how the rest of the workforce answer calls or place callers on hold.
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