People seem to think that to be assertive you have to follow a set of rules down to a tee. This is not so. In fact, quite the opposite is true.
What needs to be understood about assertiveness is that it's not a one-size-fits-all form of communication, and what may have been assertive in one situation may not be assertive in another.
For example, there is a difference between using the broken record method of assertiveness to clarify that you cannot increase your workload due to time constraints, and bullying someone into working late for you on a Friday afternoon.
Assertiveness means knowing your rights, exercising them and not allowing them to be infringed upon, but also involves a respect for other people's rights.
When presenting our Assertiveness Training workshop the Staff Training trainers emphasize that becoming more assertive is not about changing your personality or who you are, but rather about being more confident in voicing what you are already feeling.
Find out why Assertiveness Training is the workshop all employees should attend by clicking here.
Staff Training presents Assertiveness Training nationwide, find out more by contacting info@StaffTraining.co.za